In general, most products are a one time fee. However, each product we resell may be different, and may change at anytime. For detailed information about product pricing, please contact the author of the product directly for the accurate information. Please review the help file of the product, the website where the product was originally downloaded, or where you first heard about the product, to find the correct support contact information.

RegNow processes transactions in USD, EUR, and GBP. We recommend that, if you do not use one of these three currencies, an online currency converter to find out the approximate cost in your local currency. Here are a few URL's you can utilize (please note: we cannot guarantee the accuracy of these sites, because they are not associated with our company):

http://www.bank-banque-canada.ca/en/exchange.htm

http://www.x-rates.com/calculator.html

The first page of the order process will not be secure because there is no sensitive information collected on the product description and pricing page. The second page and rest of the order process is secure, and you will see the"s" added to http:// to create a URL that starts with https://www.regnow.com/...

If you are not comfortable ordering online with a credit card, you are welcome to choose an offline order option in the payment section of the order process. We accept mail, fax, wire, and PO (if applicable) ordering options in addition to ordering online. We also provide phone orders through our 24x7 order desk at 1-877-353-7297, or (952) 646-5331 for International Callers. Please note that all of the offline ordering options do have additional fees for processing.

If you do not see the security identifiers, please contact us and we will investigate your claim with the software company that is connecting to our secure order pages.

You will receive the receipt you saw online in your email shortly after your order. It may take up to 30 minutes or more depending on your ISP's mail servers. Please keep this receipt for your records!

Please submit a request to us, with the Order ID and/or email address that was used in placing the order. We will work with you to locate the order in our database, and resend any applicable registration information.

Please review the software company's website for these details in addition to the web based ordering pages. RegNow delivers 98% of the products sold in electronic form only. If there is a shipping option available it will be denoted on the ordering pages. If there is no mention of the opportunity to receive a disk/CD, you may expect to receive the product electronically.

When you contact customer service, first determine whether you need support for ordering and downloading software, or installing and using it. If you need assistance installing or using the software, please contact the software company directly. If you require order or download assistance, please contact us about your order by using our online contact form. You may visit the contact form by click the following link:

RegNow Customer Service

We use a VeriSign certificate for Secure Socket Layer (SSL) transactions. VeriSign certificates offer strong RSA-based encryption for secure transactions, and allow a wider variety of browsers to be used than with certificates from other companies. Netscape Navigator versions starting at 2.0 are supported, as well as Microsoft Internet Explorer versions 3.0 and above. All of this means that your credit card information is sent directly to the credit card processor in a very secure manner, so that nobody else can see it. That protects you by ensuring that nobody but you and the credit card processor will see your card.

This depends on how carefully a site has worked to ensure your credit card information is kept secret. As explained above, we have taken great precautions to ensure that your credit card information is kept secret. RSA security is generally regarded as some of the strongest that is available -- please visit their site for more information. With the security precautions in place, your order is as secure as phoning an order into a mail-order software house.

You are purchasing the software from RegNow, and we specialize in providing quick and easy electronic transactions. For all the products listed on this site, we act as a reseller for the software vendors that make the respective products. When you receive your credit card bill, it will show that you purchased from "Register Now!".