Buy As Gift

What is it – 什么是Buy As Gift—

This feature allows customers to purchase one of your products for someone else as a gift. This prevents the recipient of the gift from seeing billing details regarding the order. This feature can be changed at the Product Level. All payment types are available for the give a gift feature.

How it works – 它是如何运作的—

The following steps are actions that take place for a gift order: 礼物订单的订购过程：

Sender of gift (paying customer) places an order and checks a box on the order form marked “gift”. Sender of gift fills out all pertinent data on the order form including their billing information, the recipient name, the recipient email, and a short message to the recipient. All payment types are accepted for gift orders.
礼物寄送人（付费客户）下达订单并选取订购单上标为“gift”的选框。礼物寄送人在订购单上填入所有相应的资料，包括他们的付款信息、收件人名称、收件人邮件和给收件人的简短信息。礼物订单接受所有支付方式。
Sender of gift receives “Receipt Email”, which contains pricing details only.
礼物寄送人会收到“电邮收据邮件”，邮件内容仅包括价格的详细信息。
Recipient receives “Gift Notification Email” with URL to pick up the product. This email includes the senders name and message to the recipient. The Recipient must click on the pick up URL to receive delivery details.
收件人会收到通知含有领取产品URL的“礼物领取通知邮件”，内容包括寄送人姓名和给收件人的短信。收件人必须点击该领取礼物的URL才能获取交货详情
After the Recipient clicks on the pick up URL, the delivery details are displayed on a webpage and through a “Gift Delivery Email” they will receive. The Delivery Email contains delivery information only, no pricing details.
收件人点击领取礼物的URL 之后，交货信息将会显示在网页页面上，同时他们会收到一封 “交货通知邮件”。该“交货通知邮件” 仅包含交货信息，不包含价格信息。
Sender of gift receives “Gift Pickup Email”, which lets them know the recipient has picked up their gift.
礼物寄送人会收到“礼物领取完成通知邮件”，从而知道收件人已经领取了他们的礼物。

How to setup the Gift option –

By default, the product level settings for this feature are set to “no”. You can enable this feature on your products through your Catalog.

To Change Setting on Specific Products: 改变特定产品的设置：

Select “Catalog” from your menu in your RegNow control panel.
Select “Products --> Manage Products” from the submenu.
To edit one of your products in your Product list, either click on the name of the product you wish to edit or you can check the box next to the product and then use the “Edit” button at the top of the page.
From the Summary Detail page, select the edit button for the “Details” section.
In the Product Details, expand the Advanced Options and check the “Give as a Gift” box.
Press the Save button on the bottom of the page to save your chages before navigating away from this page.

What will I notice as a Vendor? 发行商会注意到什么变化？

Changes to the “Vendor Order Notification” Email “发行商订单通知”邮件上的变化

You will still continue to receive your “Vendor Order Notification” email after an order completes, but with new “Gift” and “Pickup” fields. These fields will appear in all Vendor Order Notifications for every order, not only gifts. 在每个订单完成之后，您还会继续收到您的“发行商订单通知”，但其将新增“Gift”和 “Pickup”字段，这些字段会在每个订单的所有的发行商订单通知上出现，不局限于礼物订单。

You will then receive a second notification email once the gift recipient has picked up the gift. This “Vendor Gift Order Pickup Notification” email will have a subject line that reads: “GIFT PICKUP <product name> <Order ID>”. After receiving this second email, you know that it is okay to deliver the product to the Recipient. 一旦礼物收件人领取了礼物，您将会收到第二封邮件通知，该“发行商礼物订购领取通知”的邮件将以“GIFT PICKUP <product name> <Order ID>”为邮件主题。您在收到第二封邮件后，即可以向收件人交付产品。

NOTE: If you use a self-delivery method, you will want to be sure that your key generator is using the appropriate fields of your Vendor Order Notification Email to generate a key for the appropriate party. 注：如果您使用自行交付的方式，您应确保您的注册码生成器使用了您的发行商订单通知邮件上的合适字段，以便为对应方生成注册码。

Additional Recipient Gift Status When Looking Up Orders 查找订单时附加的收件人礼物状态

If an Order is a Gift Order, there will be a gift icon on the “Order Detail” page. Next to the gift icon, you will see the gift status, either “not picked up” or “picked up”. 如果订单属于Gift Order，那么“Order Detail”的页面上会有礼物图标，您将在图标附近看到礼物状态，“not picked up (未领取)”或者是 “picked up (已领取)”。

A “not picked up” order means the recipient has not picked up their order by clicking the URL within their “Gift Notification Email”. You have the ability to resend a “Gift Notification Email” to the recipient by following the steps below: “not picked up（未领取）”的订单表明收件人还没有点击“礼物领取通知”上的URL来领取他们的产品。您可以按照以下步骤向收件人重发“礼物领取通知”：

From the Actions Drop-Down box, select “Resend Gift Notification Email to Recipient”
从Actions的下拉框中选择“Resend Gift Notification Email to Recipient”
Click “go”
点击“go”
Enter your reasons for needing to resend the “Gift Notification Email”
输入您需要重发“礼物领取通知”的原因
Click “continue”
点击“continue”

A “picked up” order means the recipient is ready to receive delivery information from you. When the recipient “picks up” an order, delivery emails are sent out automatically from our system. Should you need to resend the delivery emails, please follow these steps:

“picked up （已领取）”订单表明收件人已经准备好接收您的交付信息。当收件人领取订单时，交付邮件将从我们的系统自动发出。如果您需要重发交付邮件，请按照以下步骤：

From the Actions Drop-Down box, select “Resend Gift Delivery Emails to Recipient”
从Actions的下拉框中选择“Resend Gift Delivery Emails to Recipient”
Click “go”
点击“go”
Enter your reasons for needing to resend the “Gift Delivery Emails”
输入您需要重发“Gift Delivery Emails”的原因
Click “continue”
点击“continue”

Ability to resend the Receipt Email to the Sender 向寄送人重发电邮收据邮件

You can resend the “Receipt Email” to the Sender on both “picked up” & “not picked up” gift orders: 您可以对“已领取” 和“未领取”的礼物订单向寄送人重发“电邮收据邮件”：

From the Actions Drop-Down box, select “Resend Receipt Email to Sender”.
从Actions的下拉框中选择“Resend Receipt Email to Sender”
Click “go”
点击“go”
Enter your reasons for needing to resend the “Receipt Email”
输入您需要重发“电邮收据邮件”的原因
Click “continue”
点击“continue”

Frequently Asked Questions – 常见问题解答—

Question: Does the Sender of the Gift also receive delivery information from me? 问：礼物寄送人也会接收到我所发出的交付信息吗？

Answer: No. Delivery information is only provided to the Recipient of the Gift. 答：不会。交付信息仅提供给礼物收件人。

Question: If a gift order is refunded, who gets the money – the sender or the recipient? 问：如果礼物订单退款，那么谁会获得那些退款－寄送人或收件人？

Answer: The Sender’s Credit Card will be refunded, just like a refund occurs on a standard order. 答：寄送人的信用卡将获得退款，就像常规订单所出现的退款一样。

Question: Does the gift feature work on bundles or orders with more than one product? 问：这个礼物功能也适合于捆绑组合或多个产品的订单吗？

Answer: Yes, as long as each product in the bundle or cart has the gift option turned on. 答：是的，只要捆绑组合中的和购物车上的每个产品都启用了该礼物选项便都适用。

Question: How do I find an order number for a gift recipient? 问：我如何为礼物收件人查找订单号？

Answer: The URL in the “Gift Notification” email contains the recipient’s order number, which you will need in order to determine if the gift has been picked up. For example, see the URL below. The order number will follow “oid=” 答：“礼物通知”邮件里的URL包含收件人的订单号，您在判断礼物是否已被领取时需要用到该号码。例如，请看下面的URL，该订单号是紧跟“oid=”之后。

http://www.regnow.com/cs/giftOrderPickup?pickup=5DCV3PZCWD5RHY3DVLHL&oid=1096485904-19155-751082

Question: Can my Affiliates offer my product as a gift? 问：我的代销商可以对我的产品提供礼物功能吗？

Answer: Yes, but only if the Affiliate has enabled the gift option AND you have enabled the product they are trying to sell. If your product level setting is “no” for a particular product, then the affiliate will not be able to offer your product as a gift. 答：可以，但条件是代销商启用了礼物选项，并且，您对他们所推广销售的产品也启用了该功能。如果您的产品层把某个具体产品的功能设为“no”，那么代销商就不能够对您的产品提供礼物功能。

Question: I deliver my product myself; do I need to change anything to use this feature? 问：我的产品是我自行交付的，如果我想要使用该功能，我需要做任何修改吗？

Answer: Yes, you might. Depending on your delivery method, you may need to make changes to your key generator to make sure that the correct party is receiving keys. Also, if you send any emails from your servers to users of your software, you’ll need to watch those emails too. For all orders or gift orders, you’ll receive a Vendor Gift Order Notification w/ two new fields. See the “What will I notice as a Vendor?” section above, for more details. 答：是的，您也许需要。根据您的交付方式，您可能需要对您的注册码生成器进行改动，以确保正确的收件人收到注册码。而且，如果您从您的服务器向您的软件用户发送任何邮件，您将也需要留意这些邮件。对于所有订单或礼物订单，您将收到带有两个新字段的Vendor Gift Order Notification。详情请参阅上述的“发行商会注意到什么变化？”部分。

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